Data-driven perspectives
on AI transformation.
Original research on AI adoption, developer productivity, and enterprise transformation — presented at SXSW, AMCIS, and informed by real-world implementations.
Conference Papers & Presentations
Driving AI Adoption Through Customer Success
How Customer Success teams can accelerate enterprise AI adoption by bridging the gap between technology capabilities and business outcomes.
AI Adoption in Enterprise Software Development
Academic research exploring organizational factors that drive successful AI adoption in development teams.
The State of AI Adoption
Ubiquity vs. Maturity
While 92% of companies plan to increase AI investment, only 1% have achieved mature, fully integrated deployments.
- 90% of tech professionals use AI in their work
- 46% of leaders use GenAI daily (up 20% YoY)
- 52% of professional services lack formal AI policies
Economic Impact & ROI
Organizations are shifting from experimentation to demanding measurable returns.
- 280x reduction in inference costs since 2022
- 75% of leaders see positive ROI already
- 80% expect payoff within 2-3 years
Workforce Productivity
AI is fundamentally altering workflows with measurable productivity gains.
- Developers accept 30% of AI code suggestions
- 80%+ report increased productivity
- Top uses: data analysis, summarization
Stability & Safety
As AI integrates deeper into production, new complexities emerge.
- AI improves speed but increases instability
- 30% have little trust in AI-generated code
- 233 AI incidents in 2024 (+56% YoY)
The Platform Prerequisite
Success is highly dependent on infrastructure. Organizations with high-quality platforms see amplified positive impact from AI. The 88% of AI pilots that fail typically lack the foundational strategy, metrics, and platform support needed to move from experiment to enterprise value.
Let's Discuss Your AI StrategyWant to collaborate on research?
I am always interested in partnering on AI adoption studies, contributing to industry reports, or speaking at conferences and events.